Terms specific to Devolity managed hosting, cloud, and infrastructure services.
1. Service Scope
This Hosting Agreement supplements our Terms of Service and applies to managed hosting, cloud infrastructure, and related services provided by Devolity.
2. Devolity Responsibilities
- Maintain hosting infrastructure to agreed SLA standards
- Perform scheduled backups as specified in your plan
- Apply security patches to managed server environments
- Provide 24/7 monitoring and incident response for managed plans
- Notify you of scheduled maintenance at least 48 hours in advance where practicable
3. Client Responsibilities
- Maintain secure application code and credentials on your hosted environment
- Ensure your content complies with our Acceptable Use Policy
- Keep billing information current and pay invoices on time
- Maintain your own backups of application data unless a backup plan is included
- Notify Devolity of planned traffic spikes that may require resource scaling
4. Data and Migration
You retain ownership of all data hosted on Devolity infrastructure. Upon termination, we provide a 30-day window to export data before deletion, subject to payment of outstanding balances.